How does the delivery process work?

  • Once your order has been processed by our system, our team conducts a meticulous inspection to ensure that the products are in perfect condition. This thorough quality check is performed to maintain our high standards of product quality and customer satisfaction.
  • Upon passing the final round of quality inspection, the products are carefully packed to ensure their protection during transit. We take great care in packaging to minimize the risk of any damage during delivery.
  • Next, we entrust your package to our trusted delivery partners who have a proven track record of reliable and efficient service. They are responsible for transporting your order from our warehouse to your provided address.
  • Our delivery partners are dedicated to delivering your package to you as swiftly as possible. They prioritize timely delivery while ensuring the safety and security of your order throughout the process. However, there might be situations where they encounter challenges in reaching your provided address or delivering at a suitable time.
  • If our delivery partners are unable to reach your address or deliver the package at a convenient time, they will make every effort to contact you. They will reach out to you using the contact information you provided during the ordering process. This communication allows them to resolve any delivery issues or make alternative arrangements that best suit your needs.
  • We understand the importance of a smooth and hassle-free delivery experience, and our team is committed to resolving any delivery-related issues promptly and efficiently. If you have any concerns or queries regarding the delivery of your order, our customer support team is always available to assist you.
  • We strive to ensure that your shopping experience with us is enjoyable from start to finish, and we appreciate your trust in our ecommerce platform.

How the packing are done?
At our ecommerce platform, we take great pride in the exceptional quality of our packaging. To ensure the safe delivery of your products, we carefully package them in sturdy boxes that are covered with a protective plastic layer. Each individual item is meticulously wrapped in bubble wrap, providing an extra layer of cushioning and safeguarding against any potential damage. Our dedication to high-quality packaging reflects our commitment to ensuring your products arrive in pristine condition.

How you can track your order?
Once your order is shipped, tracking its progress is simple. We will send you a confirmation message with tracking details to your email and phone number. Log in to your account, go to 'My Orders,' and click on the 'Track' button next to your order. You can also receive updates on WhatsApp if you choose. Stay informed about your package's location and estimated delivery date. For any assistance, our customer support team is here to help

What is the estimated delivery time?
For our website halte.in, we offer two delivery options: Standard Delivery and Expedite Delivery.

Standard Delivery:
1. Dispatch time: 1-2 days
2. Maximum delivery time: 7 days, depending on the location

Expedite Delivery:

  • Check your eligibility with the Pincode provided
  • There are nominal charges for expedite delivery
  • Dispatch time: 24 hours
  • Fast delivery service

Please note that the delivery times mentioned above are estimates and can vary depending on various factors such as the shipping address, courier service availability, and unforeseen circumstances. We strive to deliver your orders as quickly as possible and provide you with a smooth and efficient delivery experience. However, we are always there for you with our customer support team. You can reach us anytime.

Are there any shipping charges applicable on my order?
We offer free shipping on prepaid orders across India, excluding ODA locations. For Cash on Delivery (COD) orders, we charge a nominal fee of Rs 100. However, COD is optional and available for order values ranging from Rs 2000 to Rs 10000. This provides flexibility for customers to choose their preferred payment method while ensuring a convenient and cost-effective shopping experience.

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HALTE is a registered trademark owned by Jagan Shopsmart Pvt. Ltd.
Registered office at Plot no 182/2, Industrial and Business Park Phase 1 Chandigarh 160002.

© 2023 HALTE. All Rights Reserved.

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